AMCOL Systems is a well-established collection agency specializing in healthcare receivables management and patient self-pay solutions for hospitals, physician groups, and health systems throughout the United States. AMCOL is committed to transparency, fair billing support, and secure digital payment options that make resolving your bills easy—whether you pay online, by phone, mail, or need help with a customized payment plan.
https://paynow.amcolsystems.com/
Login Process
- Visit the secure AMCOL Systems online payment portal at paynow.amcolsystems.com.
- Enter your account/reference number and last name or other requested details from your collection letter or statement.
- No full account registration is needed for one-time or guest payments.
- If you need to manage many bills or recurring payments, follow the prompts for account lookup.
Pay as Guest
- Use the guest payment option for quick, one-time bill pay without needing to set up a login.
- Just provide your reference number and personal identifiers.
- Receive immediate confirmation and a receipt—ideal for those who want to settle an account fast or pay on someone’s behalf.
How to Pay Online
- Bill pay is available by major credit card (Visa, MasterCard, Discover, American Express), debit card, or sometimes ACH direct from your bank account.
- Choose to pay in full, make a partial payment, or follow a payment plan you’ve arranged with an AMCOL agent.
- Review and download itemized bills, update your contact info, and keep digital receipts for your records.
- All online payments are protected by industry-standard encryption and privacy practices.
Pay by Phone
- Call AMCOL Systems’ support line at 800-962-7561 or refer to the number on your communication.
- Provide your account number, name, and payment method for real-time phone payment.
- Operators assist with setting up payment plans, resolving disputes, and confirming balances during business hours.
Pay by Mail
- Mail checks or money orders to: AMCOL Systems, Inc.
PO Box 21625
Columbia, SC 29221-1625 - Always include your reference/account number and keep copies for your records.
- Allow several business days for processing; confirm payment has posted if needed.
Pay in Person
- AMCOL Systems does not have public walk-in payment centers.
- If your healthcare provider accepts in-person payment for AMCOL balances, follow their procedure and retain your receipt.
Address and Contact Information
- Customer Payment Support: 800-962-7561
- Online Bill Pay Portal: https://paynow.amcolsystems.com/
- Main Website: http://www.amcolsystems.com/
- Mailing Address: AMCOL Systems, PO Box 21625, Columbia, SC 29221-1625
- Billing Office Address: 111 Lancewood Rd, Columbia, SC 29210
Operating Hours
- Online bill pay portal: Open 24/7 for secure payments and account management.
- Phone support: Monday–Friday, standard business hours.
- Mail processing: Payments posted during regular business days.
Common Issues with Bill Pay and Troubleshooting
- Can’t find your account/reference number? Check your billing letter or call for support.
- Didn’t get a payment confirmation? Call or email billing service for confirmation and assistance.
- Dispute or question a debt? Request a debt validation letter or itemized bill for review and clarification.
- Technical trouble with portal? Try a different browser or call for phone payment options.
- Multiple bills or insurance updates? Confirm details for all accounts and update insurance as needed for coverage adjustments.
Payment Plans, Financial Assistance, or Medical Debt Support
- AMCOL offers customized payment plans—set up online or by phone for monthly installments or payoff arrangements.
- Financial hardship or charity care: Ask about assistance programs if you are unable to pay in full.
- Always get written documentation for any payment plan or settlement agreement.
- For medical debt, ensure that insurance has been applied and all adjustments processed before payment.
- Once payment or settlement is complete, request written confirmation for your records.
AMCOL Systems’ secure digital portal, guest pay access, and responsive support ensure patients and consumers have a straightforward, stress-free path to resolve balances, dispute charges, and maintain financial health with confidence.