Hollis Cobb Associates is an established leader in healthcare revenue cycle solutions and medical bill collections for hospitals, clinics, and physician groups throughout the United States. With more than forty years of experience, Hollis Cobb is known for treating patients with respect and dignity, ensuring billing clarity, secure bill pay, and flexible support—including payment plans and responsive customer assistance.
https://www.patientaccountsbureau.com/
https://www.holliscobb.com/
Login Process
- Access the Patient Accounts Bureau portal (a division of Hollis Cobb) to begin the secure bill pay process.
- Use your Statement Number, Reference Number, or Account Number from your billing statement or the letter sent by Hollis Cobb.
- No full registration is required—just verify your personal details to quickly view account information and balances.
- Portal access is available 24/7 for easier management of your account and outstanding balances.
Pay as Guest
- The payment portal enables you to pay as a guest, entering only your account number and identifying info (such as ZIP code or date of birth) for fast, secure processing.
- This option is perfect for friends, family, or caregivers who want to pay on your behalf.
- Receive an instant payment confirmation and printable receipt for your records.
How to Pay Online
- Pay your Hollis Cobb bill using major credit/debit cards or an electronic bank (ACH) payment.
- The online portal allows you to see details about your bill, review outstanding balance, and arrange for a one-time payment or set future payment dates.
- Download or print an itemized statement, payment confirmation, or additional receipts as needed.
- All online transactions are encrypted and protected for privacy and convenience.
Pay by Phone
- Hollis Cobb’s customer support can take payment by phone. Contact (678) 969-7800 during business hours.
- Provide your reference/account number and payment details to the representative.
- Phone agents can set up payment plans, provide statement clarification, or address technical payment issues.
- Keep your payment confirmation number for your records.
Pay by Mail
- Send checks or money orders (do not mail cash) with your statement coupon to: Hollis Cobb Associates, Inc.
PO Box 770, Duluth, GA 30096-0770 - Include your account or statement number on the check to ensure it is processed accurately.
- Allow several days for mail delivery and processing before the payment posts to your account.
Pay in Person
- Hollis Cobb does not maintain public walk-in locations for payments. All payments should be made online, by phone, or by mail.
- If your service provider accepts in-person payments for Hollis Cobb accounts, follow their instructions and always retain a receipt.
Address and Contact Information
- Patient Accounts Bureau Portal: https://www.patientaccountsbureau.com/
- Hollis Cobb Corporate Website: https://www.holliscobb.com/
- Customer Service: (678) 969-7800
- Payment Mailing Address: Hollis Cobb Associates, PO Box 770, Duluth, GA 30096-0770
- Corporate Office: 3175 Satellite Blvd, Bldg 600, Ste 400, Duluth, GA 30096
Operating Hours
- Online payment portal: 24/7 access for bill pay and statement management.
- Phone support: Monday–Friday, standard office hours.
- Mail processed during regular business days.
Common Issues with Bill Pay and Troubleshooting
- Lost account or statement number? Call customer support for fast retrieval and account lookup.
- Trouble with portal access? Try a different device or browser, or call for payment support.
- Missing payment confirmation? Confirm your payment status online or ask an agent to resend it.
- Dispute or unfamiliar charge? Request a debt validation letter and itemized bill before payment.
- Delayed posting for mailed checks is common—contact support if account credit is not updated.
Payment Plans, Financial Assistance, or Medical Debt Support
- Hollis Cobb provides flexible, no-interest payment plans for patients who need extra time or lower monthly payments.
- Request a plan online, by phone, or ask during a customer service call—get all terms in writing.
- For hardship or medical debt relief, inquire about qualification for charity care or hospital financial assistance programs.
- If you settle a bill or receive a discount, ask for written confirmation and keep records for future disputes or credit reporting.
- Use the portal to track the progress of your payment plan and print your zero-balance letter once paid in full.
Hollis Cobb Associates and its Patient Accounts Bureau division offer patient-friendly, secure bill pay options and flexible support so every patient can resolve medical balances with confidence and control.