Union Health (Union Hospital and affiliated clinics in Terre Haute, Indiana) provides a new My Union Health patient portal so patients can securely access parts of their medical record anytime.
The new portal replaced the old system and all established patients 18 and older must sign up for this updated portal.
Current Union Health Patient Portal Login
- Portal login URL:
https://unionhealth.patientportal.us-1.healtheintent.com
From this portal you can:
- View lab results and visit summaries
- See medications and allergies
- Review upcoming and past appointments
- Send secure messages to your care team
- Request prescription refills
You can also reach the portal via the main Union Health site:
- Union Health main site:
https://www.union.health- Look for “Patient Portal” under Patient Resources or the home page shortcuts.
How to Sign Up for the New My Union Health Portal
Union Health migrated to a new patient portal that went live on Veterans Day, November 11.
Key points from the Portal Sign-up Notice:
- Existing portal users do NOT automatically transfer.
All established patients, 18+, must sign up for the new portal.
Sign‑up options (after the new portal launch)
- After a provider visit
- Following any provider appointment, patients will receive an email invitation to register.
- Click the link in the email and complete your portal sign‑up.
- Self‑Enrollment via MyUnionHealth.org
- After November 11, the myunionhealth.org website provides a self-enrollment link for existing portal patients.
- Follow the on-screen steps to verify your identity and create a username and password.
- Portal Sign‑Up Assistance
- If you need help, Union Health offers assistance via the Helpdesk at 812‑238‑4911.
- They can walk you through registration and help you with login issues.
- During your hospital stay
- You may also provide the required information during a hospital stay and receive an informational pamphlet and email with further instructions.
What You Can Do in My Union Health Portal
- See your health record:
- Personal details
- Visit history
- Discharge summaries
- Lab results
- Continuity of Care documents
- Communication:
- Send and receive non‑urgent messages with your providers
- Ask follow‑up questions after visits
- Medication & Refills:
- Review medication lists
- Request prescription refills (where enabled by your provider)
- Appointments:
- Review selected appointments
- In some cases, request or manage future appointments (depending on clinic settings)
Union Health Patient Portal – FAQs (Terre Haute)
Why did Union Health change to a new portal?
Union Health implemented a new Electronic Health Record (EHR) and patient portal to:
- Enhance the overall patient experience
- Provide better integration of records across services
- Support new features being rolled out from 2022 onward
The old portal stopped working on November 10; the current portal is now the only way to view new health records online.
Do I need to sign up again if I used the old portal?
Yes.
Existing portal users were not automatically transferred to the new site.
All established patients (18+) must register in the new portal using one of the sign‑up methods (email invitation after a visit, self‑enrollment link, or helpdesk assistance).
How do I access my health record in the new portal?
Once you sign up and log in at:https://unionhealth.patientportal.us-1.healtheintent.com
You can view:
- Selected appointments
- Most lab test results
- Visit history
- Discharge medication lists
- Continuity of care documents
Can I still see my older information from the previous portal?
Some information from the old health record is migrated into the new EHR, but not necessarily all historical data.
For specific questions about what was transferred, check the Frequently Asked Questions at:http://www.union.health/services/my-union-health-portal/faqs
How do I sign up right now if I haven’t had a recent visit?
Options include:
- Use the self‑enrollment link on myunionhealth.org (if available), or
- Call the Helpdesk at 812‑238‑4911 for portal enrollment assistance, or
- Visit Medical Records or Registration at Union Hospital and ask to enroll.
What if I forgot my portal password?
On the portal login page:
- Click “Forgot password?”
- Enter your email address or username
- Follow the instructions sent to your email to reset your password
If you still can’t log in, call 812‑238‑4911 for help.
Is the Union Health patient portal secure?
Yes.
The portal uses secure, encrypted connections and requires a unique username and password.
Union Health’s terms stress:
- Do not share your username or password
- You are responsible for all activity under your login
- If you suspect your password is compromised, change it immediately via the portal
What if I have a problem using the portal?
- Use the contact / help links on the portal site, or
- Call the Union Health Helpdesk at 812‑238‑4911
They can help with:
- Login issues
- Registration problems
- Password resets
Can I still communicate with my provider through the portal?
Yes.
The new portal allows you to:
- Send non‑urgent secure messages
- Get responses from your providers based on the information you provide
For urgent matters, you should call the office or seek emergency care, not use the portal.
If you’re looking for online bill pay instead of the patient portal, Union Health also has a separate Online Bill Pay page at:
http://www.union.health/billpay
But for health records, messaging, and appointments, use the My Union Health patient portal.