Apria Healthcare is a leading provider of home respiratory services and medical equipment across the United States. Apria serves millions of patients by offering essential respiratory therapy, oxygen supplies, sleep apnea treatment, and durable medical equipment. Alongside their clinical expertise, Apria is committed to making billing accessible, secure, and customer-friendly with their comprehensive online bill pay and support solutions.
https://www.apria.com/billing
https://my.apria.com/s/login/
Login Process
- Patients can log in to their Apria account at the dedicated patient portal.
- Registration is quick, requiring patient account information from a recent bill to create a secure profile.
- Once logged in, users can see their current statements, billing history, and make payments online.
- Forgot your password? The portal provides password reset options for easy access recovery.
Pay as Guest
- Apria allows “pay as guest” by using the quick pay feature from the main billing page.
- Patients can enter their account number and payment details directly without setting up an online account.
- This is convenient for one-time payments or when immediate access is needed.
How to Pay Online
- After logging in, select the payment section where you can pay your bills using a credit card, debit card, or electronic check.
- Set up automatic payments or schedule single/recurring payments for consistent account management.
- Online payments provide instant transaction confirmation and updated account status.
Pay by Phone
- Call Apria’s bill pay line at 1-800-277-4288 to process payments via phone.
- Customer service representatives accept debit, credit, and may offer information on electronic payment options.
- Phone support can also answer billing questions and provide additional statements if requested.
Pay by Mail
- Mail payments are accepted by sending a check or money order to the address listed on your statement.
- Include your patient account number and relevant billing details.
- Allow several business days for payment processing and posting to your account.
Pay in Person
- While Apria has many service locations, most accept only returns, equipment pickups, or appointments.
- Bill payments are best completed online, by phone, or by mail; contact your local branch for exceptions.
Address and Contact Information
- Corporate Office:
Apria Healthcare LLC
26220 Enterprise Ct, Lake Forest, CA 92630 - For billing support:
Phone: 1-800-277-4288
Online portal: https://my.apria.com/s/login/ - For help on the bill pay process, visit:
Apria Bill Pay Support Article
Operating Hours
- Online payment and portal access are available 24/7 for fast, secure bill management.
- Phone billing support generally operates Monday to Friday, 8:00 am – 5:00 pm local time.
Common Issues with Bill Pay and Troubleshooting
- Processing delays: Electronic and phone payments typically post quickly. Allow time for mailed checks to clear.
- Lost statements: Access duplicates through the online portal or phone support.
- Insurance or itemized bill issues: Review your statement for details or request an itemized version for clarity. Customer service teams can clarify insurance coverage or disputed charges.
- Portal difficulties: Use password reset or contact tech support if login issues persist.
Payment Plans, Financial Assistance, or Medical Debt Support
- Payment plans: Apria may set up monthly payment plans for balances too large to pay at once. Ask billing support about your eligibility.
- Financial hardship: If you are struggling to pay, Apria’s financial assistance options can help. They offer guidance to apply for help or may adjust billing based on income or insurance.
- Insurance support: Apria works directly with insurers to maximize coverage and minimize out-of-pocket costs. If your coverage is denied or unclear, staff can assist with appeals or explanations.
- Itemized bills and additional help: Always request an itemized statement if you need clear breakdowns of your charges.
Apria Healthcare makes billing support and secure bill pay easy by providing patients with flexible options and responsive service. Use their portal for the fastest service, or reach out by phone for personal support with bills, plans, or questions about your account.