Arbor Diagnostics is a diagnostic laboratory dedicated to delivering accurate, fast, and affordable health test results for patients, providers, and organizations. To make the patient billing process smooth and stress-free, Arbor Diagnostics provides a secure online bill pay system, custom payment plans, and knowledgeable billing support—all designed to fit a variety of financial situations and preferences.
https://www.arbordiagnostics.org/store/s/pay-bill
https://www.arbordiagnostics.org/store/s/
Login Process
- Access the Arbor Diagnostics payment portal from their official website.
- No mandatory account registration is required for making a payment.
- If you wish, you may choose to create an account to save your payment preferences or manage multiple bills.
- Log in with your email and password if you choose to register for enhanced access and features.
Pay as Guest
- The “Pay Bill” portal supports guest payments—perfect for one-time bills.
- Simply enter your invoice or account number and the patient’s last name or date of birth to retrieve your current balance.
- Complete your payment as a guest with any major credit or debit card, or an HSA/FSA card.
- You receive an instant confirmation and can download or print your payment receipt.
How to Pay Online
- After locating your bill, choose your preferred payment method: Visa, MasterCard, Discover, debit, or HSA/FSA cards.
- You can pay the full statement balance or a custom amount.
- Schedule payments for a later date or pay immediately.
- All online payments use strong encryption and multi-factor authentication for your security and privacy.
- Automatic payment plans and recurring billing options are available for ongoing charges.
Pay by Phone
- For billing questions or to pay by phone, call Arbor Diagnostics Billing at (469) 886-4720.
- Provide your invoice or account number to the billing specialist.
- Representatives can set up custom payment plans or provide guidance for unique billing situations.
Pay by Mail
- Mail your check or money order with your invoice number to: Arbor Diagnostics
1801 Royal Lane, Suite 600
Dallas, TX 75229 - Include your account details and keep a copy of your payment for your records.
- Please allow ample mail processing time to ensure on-time posting.
Pay in Person
- Arbor Diagnostics does not accept walk-in or in-person payments at laboratory locations.
- If a referring provider’s office offers to submit payment on your behalf, confirm and retain your receipt for documentation.
Address and Contact Information
- Main Billing & Support Line: (469) 886-4720
- Billing Email: [email protected]
- Website: https://www.arbordiagnostics.org/store/s/
- Mail Payments: Arbor Diagnostics, 1801 Royal Lane, Suite 600, Dallas, TX 75229
Operating Hours
- Online bill pay: 24/7 secure access.
- Billing phone support: Monday–Friday, typical business hours (call for specifics).
- Mail: Payments processed during regular business days.
Common Issues with Bill Pay and Troubleshooting
- Trouble finding your invoice? Double-check your statement details or call billing support for quick assistance.
- Payment declined? Verify card details, try a different browser, clear cache, or call support.
- Insurance discrepancy? Payments for laboratory services are billed after insurance processes your claim—contact both your insurer and Arbor Diagnostics if your bill seems incorrect.
- Receipt or records requests: Download confirmations from the portal or request additional documentation from billing.
- Portal login errors: Reset your password or call the billing office for access help.
Payment Plans, Financial Assistance, or Medical Debt Support
- Set up custom payment plans online or by phone for large or unexpected balances.
- For financial hardship, speak directly with an Arbor Diagnostics billing specialist for discount eligibility or hardship accommodations.
- HSA or FSA card payments are supported for eligible expenses—confirm with your benefits provider if unsure.
- Apply payments towards multiple invoices in one session for families or caregivers managing several bills.
- Always request written confirmation for payment arrangements or adjustments.
Arbor Diagnostics’ secure online payment system and dedicated support staff ensure an easy experience from bill viewing to final payment. Flexible guest payments, multiple payment plan options, and accessible assistance help patients resolve bills confidently and protect their credit and peace of mind.