Banner Health is a leading nonprofit health system operating hospitals, clinics, urgent care centers, and specialty facilities throughout the western United States. Banner Health is committed to providing affordable, accessible care, and makes it easy for patients to view, manage, and pay their medical bills through a range of flexible, secure bill pay options. Whether you need to handle a one-time charge, set up a payment plan, or get support, Banner Health’s billing service is designed to help patients navigate their financial responsibilities with confidence.
https://www.bannerhealth.com/patients/billing
https://www.bannerhealth.com/patients/billing/contact-us
Login Process
- Go to the Banner Health billing portal (accessible via the billing link above) to review your account and pay bills.
- Register for an online account using your account number and personal details from your Banner statement.
- Returning users log in with their credentials for secure access to billing history, itemized statements, and saved payment methods.
- Password reset and account recovery options are available on the portal.
- Use the Banner Health mobile app for easy bill management and payment on the go.
Pay as Guest
- One-time payments can be made as a guest without creating or logging into an account.
- Select the guest pay option and enter your account number, date of birth, and payment details.
- Guest payments accept credit and debit cards as well as e-checks for flexible, secure bill pay.
How to Pay Online
- Choose your bill and select to pay in full, make a partial payment, or set up payment installments.
- Accepted online payment methods include major credit cards, debit cards, and electronic bank transfers.
- View detailed, itemized bills, payment history, and download receipts anytime.
- Set up recurring payments for ongoing balances or larger payment plans.
- Go paperless to receive bills and payment notifications by email or text.
Pay by Phone
- Call Banner Health billing support at (888) 264-2127 for hospital or doctor bills.
- For home care billing, call (888) 562-7513. For urgent care charges, call (866) 807-9776.
- Automated and live support can process payments using credit/debit cards or e-check.
- Phone agents assist with billing support, account questions, and payment plan arrangements.
Pay by Mail
- Mail your payment (check or money order) with the payment coupon from your billing statement to the address listed on your bill.
- Include your account number and invoice details to ensure prompt posting.
- Allow several business days for mail delivery and processing.
Pay in Person
- Visit a Banner Health patient financial services office at your local hospital or clinic.
- Accepted payment methods may include cash, checks, credit, and debit cards—confirm with your facility in advance.
- In-person staff can answer billing questions, assist with account setup, or help with financial assistance applications.
Address and Contact Information
- General Customer Service:
(888) 264-2127 (Hospital/Doctor Bill)
(888) 562-7513 (Home Care Bill)
(866) 807-9776 (Urgent Care Bill) - Online Billing Portal: https://www.bannerhealth.com/patients/billing
- Contact Form and FAQs: https://www.bannerhealth.com/patients/billing/contact-us
- Corporate Address:
2901 N Central Ave Ste 160, Phoenix, AZ 85012
Operating Hours
- Billing phone support:
Monday–Thursday 8 a.m.–7 p.m. MST
Friday 8 a.m.–5 p.m. MST
Saturday 8 a.m.–12 p.m. MST - Online payments: Available 24/7
- In-person office hours vary by facility—call your local location for specifics.
Common Issues with Bill Pay and Troubleshooting
- Lost bill or login trouble? Use the self-service portal for copies of statements, or call billing support for help accessing your account.
- Disputes or itemized bill requests: Request a detailed statement or ask the billing office for a full audit if charges appear incorrect.
- Insurance denials or adjustments: Banner Health billing can help clarify denial codes, file appeals, and re-validate claims with your insurer.
- Multiple bills: Separate providers (e.g., pathologists, anesthesiologists) may bill independently—check the statement for account-specific contact details.
- Technical issues: If you encounter problems online, try again later or use phone/mail options.
Payment Plans, Financial Assistance, or Medical Debt Support
- Flexible payment plans are available for large balances—contact billing support to set up installments tailored to your budget.
- Financial assistance programs help qualifying patients reduce or eliminate out-of-pocket costs; details and application forms are available on the Banner website or at financial services locations.
- Marketplace navigation and charity support: Banner Health partners with other organizations to help find coverage for prescription drugs, utilities, and more.
- Staff can advise on eligibility for hospital-based charity care, Medicaid, or state-funded medical aid.
- Uninsured and underinsured patients are encouraged to apply for all available support programs.
Banner Health provides a straightforward, patient-centered billing experience with secure online payment tools, dedicated customer support, and multiple ways to pay. For fast and reliable bill pay, use the online portal or mobile app, set up a payment plan if needed, and contact the Banner Health billing office for questions, troubleshooting, or financial assistance.