Banner Health is one of the largest nonprofit health systems in the U.S., providing a wide range of medical services across multiple states.
The official patient portal, MyBanner, offers a secure, convenient way for patients to actively manage their health information, appointments, and financial responsibilities, including bill payment.
| Official Link | Description |
| MyBanner Patient Portal Access | The direct link to log in, register, or find assistance for the primary online patient portal where you can view medical records and pay your bills. |
| Banner Health Billing & Financial Services | Official information page detailing accepted insurance, financial assistance applications, and contact numbers for billing questions. |
I. Key Features of the MyBanner Patient Portal
The MyBanner portal allows users to take control of almost every aspect of their health care journey digitally.
1. Medical Records and Results
- View Results: Access lab results, pathology reports, and other diagnostic test results.
- Health History: Review your complete health summary, medications, allergies, and immunization records.
- Discharge Summaries: View summaries and instructions from hospital stays.
2. Communication and Scheduling
- Message Your Care Team: Send non-urgent questions directly to your doctor’s office or care team.
- Schedule Appointments: Book new appointments and manage (reschedule or cancel) existing ones.
- Virtual Visits: Participate in scheduled video visits with your provider.
3. Financial Management
- View and Pay Bills: Access and pay your hospital and doctor bills online securely.
- Payment Plans: Review information or apply for financial assistance and set up flexible payment plans.
II. Banner Health Bill Payment Options
The most efficient way to pay your bill is through the MyBanner portal, but other methods are available.
1. Online Payment (MyBanner Portal)
- Method: Log in to MyBanner, navigate to the Billing or Finances section, and follow the prompts.
- Accepted Methods: Major Credit/Debit Cards (Visa, MasterCard, Discover, American Express) and eCheck/Bank Account transfers (ACH).
- Fee: Generally, there are no additional convenience fees for using the official MyBanner payment system.
2. Payment By Phone
- Billing Support Number: For questions about a bill or to make a phone payment, call 1-888-826-6372.
- Hours: Available during standard business hours (check the Banner Health website for current hours).
3. Payment By Mail
- Requirement: Mail the payment stub along with a check or money order.
- Mailing Address: Use the payment address printed on your current billing statement, as addresses may vary based on the service location (e.g., Hospital vs. Clinic).
III. Frequently Asked Questions (FAQs)
These questions and answers address common patient inquiries regarding the MyBanner portal and billing.
Q: How do I sign up for the MyBanner Patient Portal?
- A: There are two main ways to enroll:
- Activation Code: Request an activation code during an office visit or find it on your discharge summary or billing statement.
- Online Enrollment: Visit the MyBanner sign-up page and verify your identity using personal information (name, date of birth, etc.).
Q: Can I pay bills for family members using MyBanner?
- A: YES. You must first establish proxy access to the family member’s health record (e.g., for a child or dependent adult). Once proxy access is granted, you can view their statements and submit payments through your own MyBanner account.
Q: Is there a separate portal for Banner Health hospital records versus clinic records?
- A: NO. The current MyBanner portal is designed to consolidate records from both Banner Health hospitals and clinics.
- If you used an older system (like Banner FollowMyHealth) before 2017, some historical data might remain there, but all new data flows into MyBanner.
Q: What if I cannot afford to pay my Banner Health bill?
- A: Banner Health offers financial assistance programs for patients who are uninsured or underinsured.
- Action: Do not ignore the bill. Contact Patient Financial Services at 1-888-826-6372 or visit the financial assistance page on the official website to review eligibility and apply for a payment plan or charity care.
Q: How long does it take for lab results to appear in the MyBanner portal?
- A: It varies by test type:
- Standard Lab Results: Often appear within 24–72 hours after processing.
- Complex/Pathology Results: May take longer (up to several weeks) to ensure your provider has reviewed them first.
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