Byte is a rapidly growing at-home orthodontics provider, specializing in affordable clear aligners and remote smile transformation. By combining licensed dental expertise, technology, and digital billing solutions, Byte offers flexible payment plans, secure bill pay, and responsive customer service. Patients can access billing support through online portals, pay as guest, or manage everything from their patient dashboard—keeping bills simple and patient experiences smooth.
https://www.byte-pay.com/
https://patient.byte.com/welcome
Login Process
- Access your Byte Payment Portal or patient dashboard by entering your email and password.
- New patients should register using the welcome email link and personal info to verify their treatment and billing profile.
- The portal provides full access to your itemized bill, payment plan, insurance documentation, and downloadable receipts.
- If login is unsuccessful, use the password reset or contact Byte Support for further guidance.
Pay as Guest
- Byte supports guest payment options for patients or authorized third parties by entering the invoice or account number and payment details directly on their portal.
- Use this option for quick, one-off balance settlements without full account login.
- Immediate digital receipt and confirmation are provided for every transaction.
How to Pay Online
- Bills can be paid with major credit and debit cards, ACH transfer, and many Byte accounts now support “buy now, pay later” installment plans (Splitit, Affirm).
- The patient dashboard simplifies recurring, scheduled, or manual payments, itemized treatment charges, and payment status.
- Paperless statements, reminders, and payment notifications are accessible via email and the portal.
- Security is ensured through encryption, with all transactions conducted on a PCI-compliant platform.
Pay by Phone
- Contact Byte’s customer support or billing team for payment options at 1-866-765-2327, available during business hours.
- Representatives assist with phone payments, updating card info, resolving declined transactions, or setting up an alternate plan.
- Always keep your confirmation or transaction number for payment reference.
Pay by Mail
- For those preferring mail, send checks or money orders (never cash) with your invoice and full name to:
Byte Payments
5405 Wilshire Blvd, Suite 210
Los Angeles, CA 90036 - Allow several business days for checks to clear and the payment to post to your account.
Pay in Person
- Byte is a mail-order, digital-first provider—no routine walk-in payments are accepted at offices.
- If needed, ask support for guidance for rare or unusual payment situations.
Address and Contact Information
- Online Payment Portal: https://www.byte-pay.com/
- Patient Dashboard: https://patient.byte.com/welcome
- Primary Support/Billing Line: 1-866-765-2327
- Mailing Address: Byte Payments, 5405 Wilshire Blvd, Suite 210, Los Angeles, CA 90036
- Email Support: [email protected]
Operating Hours
- Online payment and patient dashboard: 24/7.
- Phone and live chat support: Weekdays, typical business hours.
- Mailed payments are processed during regular workdays.
Common Issues with Bill Pay and Troubleshooting
- Can’t access your portal? Use the password reset or contact support; ensure your email is registered.
- Payment declined or didn’t post? Try another card or method, check for typical banking issues, or call Byte for immediate troubleshooting.
- Insurance claim delay? Submit all required forms through your dashboard and follow up with Byte billing and your insurer.
- Want a refund or to change payment plans? Contact customer service for guidance on eligibility and the refund process.
- Unclear charges? Download the latest itemized bill from your portal or chat with support for clarification.
Payment Plans, Financial Assistance, or Medical Debt Support
- Byte offers in-house payment plans, buy-now-pay-later through Splitit or Affirm, and accepts most FSA/HSA cards for eligible expenses.
- Some insurance policies may reimburse part of the treatment—Byte provides documentation for claims but payment is direct to you.
- With payment plans, aligner treatment can start for as little as $82/month with approved credit.
- Early payment, lump sum payment, or payment schedule changes can be arranged via the portal or by phone.
- Always keep written confirmation for modified plans, refunds, or special billing arrangements.
Frequently Asked Questions (FAQs)
Q: Can I pay my Byte bill as a guest?
A: Yes, simply enter your invoice details at the Byte-pay portal for instant, secure payment without account login.
Q: Does Byte accept FSA/HSA or insurance?
A: Yes, FSA and HSA cards are accepted for eligible services. Insurance may reimburse you directly if cover applies.
Q: What payment plan options are available?
A: Upfront payment, BytePay in-house installments, and Splitit/Affirm buy now, pay later options up to 24 months.
Q: How do refunds work with Byte?
A: Refunds are returned to the original payment method following Byte’s cancellation/refund policy—contact support to start the process.
Q: Is Byte’s payment system secure?
A: Yes—payment portals use full encryption and Byte never stores complete card data for online transactions.
Byte’s secure bill pay, flexible payment plans, and expert customer support ensure everyone has access to a bright new smile without financial stress or billing confusion.