Express Scripts, a leading pharmacy benefit manager, handles prescription benefits for millions. Customers can pay home delivery or retail prescription bills securely online via the member portal, by phone, mail, or through doxo, with auto-pay for convenience.
Learn how to pay your Express Scripts bill, set up auto payments, view claims, and contact support using the official links below.
Express Scripts – Member Portal
https://www.express-scripts.com
Register or log in to manage prescriptions, view bills, and make payments.
Login – Express Scripts Members
https://www.express-scripts.com/login
Access your account to pay bills, refill prescriptions, check status, and more.
Payment Options
1. Pay Online via Member Portal
- Website: Visit express-scripts.com, log in, go to “Account” > “Pay a Bill.”
- Features:
- One-time or recurring payments for home delivery prescriptions.
- View balances, claims history, and payment details.
- Secure 24/7 access; payments post immediately.
- Payment Methods: Checking account (ACH), credit card (Visa, MasterCard, Discover, American Express), debit card, PayPal.
- Enrollment: Use your member ID to register; save methods for faster future payments.
- Fees: No fees for most methods; check for Extended Payment Plan (EPP) eligibility.
2. Pay By Phone
- Phone Number: (800) 282-2881 (24/7 for pharmacy payments; TTY: 800-759-1089).
- Accepted: Credit/debit card, checking account.
- Note: Have your member ID ready for automated processing.
3. Pay By Mail
- Mailing Address: Express Scripts PO Box 52150 Phoenix, AZ 85072-2150
- Instructions: Include your payment coupon with check, money order, or e-check (no cash). Allow 7-10 days for processing.
4. Payment via doxo
- doxo.com: Pay with credit/debit card, Apple Pay, or bank account. Free for bank transfers; fees may apply for cards.
Account & Billing Support
- Customer Service Phone: (800) 282-2881 (general/pharmacy, 24/7); (800) 711-5672 (technical/online account support).
- Medicare Members: (866) 529-4917 (TTY: 800-759-1089).
- Email: Use the secure message center in your member portal.
- Address: Express Scripts, 1 Express Way, St. Louis, MO 63121
FAQs
Can I pay my Express Scripts bill online?
Yes, log in to your account at express-scripts.com, go to “Account” > “Pay a Bill,” and select your method.
Are CVS Caremark and Express Scripts the same?
Beginning April 1, 2023, the national pharmacy benefit administrator transitioned from CVS Caremark to Express Scripts, offering access to 64,000 retail locations including CVS pharmacies.
Can you pay for prescriptions with a credit card?
Yes, pay online or by phone with Visa, MasterCard, Discover, or American Express for store orders or home delivery.
How do I speak to a live person at Express Scripts?
Call Patient Customer Service at (800) 282-2881 or technical support at (800) 711-5672.
How do I make a payment for Express Scripts?
Pay online via the portal, by phone, or mail to PO Box 52150, Phoenix, AZ 85072-2150. Accepted: Checking, credit/debit card, PayPal.
How do I pay my medication through Express Scripts?
For home delivery, log in to “Pay a Bill” or mail payments. Set up Autopay for automatic charges.
How do I pay a bill online?
Log in, go to “Account.” If due, select “Pay a Bill”; otherwise, manage payment methods.
How do I pay for a prescription?
Pay by checking, credit/debit card, PayPal, or enroll in Autopay with a spending limit option.
Where can I get a prescription from Express Scripts?
Process through Express Scripts mail-order pharmacies or 64,000 retail locations.
Tips for Managing Your Express Scripts Bill
- Enroll in Autopay via the portal to automate payments and avoid delays.
- Ensure sufficient funds and update payment info to prevent declines.
- Save confirmations and monitor claims history for accuracy.
- Use official channels to avoid scams; enable two-factor authentication.
- For high costs, explore the Extended Payment Plan or contact support for options.
Express Scripts offers fast, secure bill pay—use the member portal for the easiest experience!