IC System is a leading provider of ethical debt collection services for businesses and consumers across the United States. With decades of industry experience, IC System works to resolve past-due accounts while upholding transparency and respect. The company’s online payment platform gives consumers secure, flexible ways to manage and pay balances, and their support team is available to answer questions or offer further assistance.
https://pay.icsystem.com/
https://www.icsystem.com/
Login Process
- To access your account, visit the IC System payment portal.
- Enter your unique reference or account number, which can be found on your bill or collection notice, along with your other identifying details.
- No separate registration is needed; direct access means you can view, pay, or dispute balances quickly and securely.
- Customers can view their account balance, see recent payment activity, and set up payment plans.
Pay as Guest
- The secure payment portal is designed for easy guest payments—no login or profile creation is required.
- Just provide your reference number and last name or ZIP code to verify your account.
- Complete your payment quickly for a hassle-free, one-time transaction.
How to Pay Online
- Make secure online payments using a debit card, major credit card, or ACH bank transfer.
- Select your balance, enter your chosen payment amount, and provide your payment information.
- You’ll receive an immediate confirmation and have the option to print or save a receipt.
- The portal also supports setting up a structured payment plan if needed.
- Payments are processed securely with industry-standard encryption.
Pay by Phone
- By phone
- Call the appropriate number based on the type of debt you have:
- For healthcare-related accounts: 866-628-7811
- For all other accounts: 800-279-7244
- By mail
- Send a check to the following address:
- IC System, Inc.
- PO Box 64808
- St. Paul, MN 55164-0808
Pay by Mail
- Send checks or money orders (do not mail cash) to the address listed on your statement or collection letter.
- Include your account or reference number to ensure proper credit.
- Allow several business days for mailing and processing.
- Retain proof of payment for your records.
Pay in Person
- IC System does not accept payments at public locations or walk-in centers.
- In-person payments must be arranged with the original creditor (such as your healthcare provider) if this option is available.
Address and Contact Information
- IC System, Inc.
444 Highway 96 East, St. Paul, MN 55127 - Mailing Address (for payments):
PO Box 64378, St. Paul, MN 55164-0378 - Customer Service: Refer to your letter for the most direct support number or visit the official website for additional contact forms and resources.
- Payment Portal: https://pay.icsystem.com/
- Main Website: https://www.icsystem.com/
Operating Hours
- Online payment portal: Available 24/7.
- Phone support: Monday–Friday during regular business hours (typically 8 am–5 pm local time).
- Mail processing: Standard business days; holidays may affect posting times.
Common Issues with Bill Pay and Troubleshooting
- Can’t find your reference or account number? Check your letter or contact customer service for help.
- Payment not posting? Online and phone transactions are processed immediately; mailed checks may take time to clear—call support if delays persist.
- Trouble accessing your account? Use the support options on the payment portal or call for technical help.
- Disputing a charge? Submit documentation online or by mail and follow up with customer service for a timely response.
- Missing receipts? Print or save confirmations at the time of payment, or request proof from customer service.
Payment Plans, Financial Assistance, or Debt Support
- IC System offers payment plans to help you manage larger balances or unexpected bills.
- Reach out to discuss affordable installment options based on your financial situation.
- Settlement offers may be available—get confirmation in writing before making a discounted payment.
- If you have experienced financial hardship (medical debt, unemployment, etc.), communicate with customer service to explore hardship plans, extensions, or temporary reductions if eligible.
- Always ask for an itemized statement if any part of your bill is unclear or disputed.
- Paying or settling your debt may update your credit file, but it does not guarantee removal of past collection entries. Request documentation to show that your balance is resolved.
IC System provides a secure, transparent, and consumer-friendly way to pay, dispute, or manage debt. Their online platform, support teams, and payment flexibility make it easy to stay on top of your account—use their payment portal for the fastest resolution or contact their team for tailored help.