You can pay Northside Hospital (NorthsideWallet) bills online through the PatientWallet portal using the SecureHealthCode on your statement, or by phone/mail through Northside billing.
- Northside Wallet / PatientWallet access: https://www.northsidewallet.com
- General Northside bill pay & billing info: https://www.northside.com/patients-visitors/billing-and-insurance/billing-faqs
Online: NorthsideWallet / PatientWallet
- Go to NorthsideWallet.com (this redirects you to a PatientWallet page hosted by PatientCo).
- Have your SecureHealthCode and total amount due from the upper right of your paper or e‑statement.
- Enter:
- 9‑digit SecureHealthCode, and
- Balance due, then locate your bill and proceed to payment.
- You can:
- Make a one‑time payment.
- Create a PatientWallet account to see all Northside bills, set up payment plans, schedule payments in advance, opt in to e‑bills, and message billing support securely.
PatientWallet accepts e‑checks, major debit/credit cards, and often HSA/FSA cards.
If you’re redirected to a site that is not clearly labeled as PatientCo/PatientWallet, Northside instructs you to leave immediately and call their billing office.
Phone and Mail Payments
- Phone (hospital billing & general questions):
- Call 404‑851‑6500 (Northside Hospital Business Office) 24/7 for automated bill pay, or Mon–Fri 8 a.m.–4 p.m. for live customer service.
- Physician billing only:
- Call 678‑223‑7932 or use the numbers listed on your specific practice’s site (many Northside practices list 678‑223‑7932 for PatientCo billing support).
- Mail:
3rd‑party options like doxo also support Northside Hospital payments via ACH, card, and Apple Pay, but they add their own fees and are not Northside’s own system.
Key FAQs
1. Where do I find my SecureHealthCode?
In the upper right corner of your Northside statement (text, email, or paper bill), usually along with the total due.
2. Is NorthsideWallet/PatientWallet legit?
Yes. Northside sites say you’ll be redirected to a PatientCo/PatientWallet page for secure online payments and that PatientCo is responsible for processing and security.
3. Can I set up a payment plan?
Yes, PatientWallet lets you create your own payment plan, schedule payments in advance, and view all past bills and payments once you create an account.
4. Who do I call if something looks wrong with my bill?
Call 404‑851‑6500 for hospital bills or 678‑223‑7932 for many Northside physician practice bills; these numbers are listed on Northside’s billing and practice bill‑pay pages.