State Collection Service, Inc. (SCSI) is a national leader in healthcare, government, and utility debt collections, empowering individuals to resolve overdue bills ethically and with dignity. With over 70 years of industry experience and a commitment to compassionate service, State Collection Service offers a secure online payment portal, flexible payment plans, and transparent billing support—helping consumers manage accounts quickly and confidentially from anywhere.
https://www.statecollectionservice.com/PAYMYBILL/
https://payscsi.com/
Login Process
- Access the “Pay My Bill” portal via the official State Collection Service website or payscsi.com.
- Enter your account number, reference number, or personal details from your billing notice to securely look up your balance.
- Most accounts do not require a traditional registration process—simply validate your account information for instant access.
- For those managing multiple accounts, follow on-screen prompts to locate and address each balance conveniently.
Pay as Guest
- The payment portals offer robust pay-as-guest functionality—no password or formal login is needed.
- Enter your unique reference number along with identifying details (such as your last name, date of birth, or zip code).
- Guest pay is ideal for quick settlements or when family/friends are paying on your behalf.
How to Pay Online
- Choose from major credit cards (Visa, MasterCard, Discover, American Express), debit cards, or direct bank transfer (ACH).
- Select full payment, a partial payment, or monthly installments if your account qualifies.
- Download your itemized bill, view prior payments, and instantly print or save your digital receipt.
- Payments are processed with advanced encryption for maximum security.
- Paperless billing allows you to opt in for e-statements and reduce clutter.
Pay by Phone
- Pay securely over the phone by calling the State Collection Service support line at 877-677-4862.
- Automated payment systems operate 24/7, while live representatives are available during regular business hours.
- Have your reference number and payment method ready for fast processing.
- Agents can help with setting up payment plans, answering account questions, and providing confirmation of resolved accounts.
Pay by Mail
- Send checks or money orders (no cash) along with your payment stub to: State Collection Service, Inc.
P.O. Box 6250
Madison, WI 53716 - Write your account number/reference on your check for proper credit.
- Allow several business days for postal processing before your payment posts to the account.
Pay in Person
- State Collection Service does not offer public in-person payment locations.
- If your original creditor or medical facility accepts payments, follow their process and retain a receipt.
Address and Contact Information
- Phone (Billing & Payment Support): 877-677-4862
- Online Payment Portals:
https://www.statecollectionservice.com/PAYMYBILL/
https://payscsi.com/ - Mailing Address: State Collection Service, Inc., P.O. Box 6250, Madison, WI 53716
- Customer Email: Use the contact form at the main SCSI site for secure messaging.
Operating Hours
- Online bill pay: 24/7 secure access through either portal.
- Phone support: Monday–Friday, typical business hours (verify your statement for specifics).
- Mailed payments: Processed on regular business days.
Common Issues with Bill Pay and Troubleshooting
- Can’t find your account number? Check your recent letter or call customer support for help.
- Need help with your login or guest pay? Use the portal’s help section or contact SCSI by phone.
- Dispute or unfamiliar bill? Request a validation letter or itemized bill; SCSI must respond within five business days.
- Payment not posting? Online payments are immediate; mailed checks can take extra processing time. Confirm payment status by phone if needed.
- Account errors or technical issues? Try a different browser, call support, or use the portal’s help tool.
Payment Plans, Financial Assistance, or Medical Debt Support
- SCSI offers payment plans: Choose a monthly installment plan online, by phone, or as discussed with your agent.
- Experiencing financial hardship? Contact support to explore lower monthly payments or deferred options.
- For medical bills, ask about hospital or provider-specific charity care or external financial aid.
- Always confirm any settlement or payment arrangement in writing—save all documentation and receipts.
- Once your account is paid in full, request a confirmation letter for future reference and dispute resolution.
State Collection Service provides a secure, customer-first path to resolve debts—offering flexible online payment, support by phone, and a commitment to resolving sensitive accounts efficiently and respectfully. No matter your situation, support and options are just a click or call away.