USCB America is a leading national collections agency that provides professional receivables management and billing support, primarily serving healthcare providers, hospitals, and large physician groups across the United States. Since 1915, USCB America has focused on ethical, transparent, and secure bill pay solutions—helping patients resolve accounts quickly through digital tools, supportive customer service, and flexible payment arrangements.
https://care.uscbamerica.com/payment.html
https://care.uscbamerica.com/
Login Process
- Visit the USCB America payment portal to access your account.
- You’ll need your Record ID or Reference ID from your billing statement, found in the top right corner.
- No registration or login creation is required—securely enter your account details for immediate access.
- With your Record/Reference ID and other verification info (such as last name or date of birth), you can view your balance, review past payments, and manage your bill online.
Pay as Guest
- USCB America supports guest bill pay for rapid, one-time payments without a login.
- Enter your Reference or Record ID and identifier to open your account window.
- Ideal for friends, family, or third parties settling on your behalf.
- After payment, receive an instant digital or printable receipt for your records.
How to Pay Online
- Use USCB America’s portal to pay by major credit card (Visa, MasterCard, Discover, American Express), debit card, or electronic check (ACH).
- Schedule future-dated payments or pay your balance in one lump sum.
- Review account status, itemized bill information, and all previous activity in one secure portal.
- Robust digital encryption protects your personal and financial information.
Pay by Phone
- Make a payment by calling USCB America’s automated 24/7 pay-by-phone service or customer service for support.
- Use your Record or Reference ID and billing info to identify your account.
- Check balances, recent payments, or set up payment arrangements by phone.
- Customer support lines are listed on your billing notice and on the payment portal for personalized help.
Pay by Mail
- Mail your check or money order (no cash) along with the payment stub to the address on your statement.
- Include your Reference or Record ID for correct processing.
- Retain your payment record for confirmation.
- Allow several business days for delivery and posting.
Pay in Person
- USCB America does not process walk-in payments at their corporate or regional offices.
- If your original hospital/provider offers in-person payment, follow their instructions and retain the receipt as proof.
Address and Contact Information
- Main Payment Portal: https://care.uscbamerica.com/payment.html
- Support and Resources Website: https://care.uscbamerica.com/
- Customer Service Phone: 877-846-9531
- Corporate Address: 355 S. Grand Ave, 32nd Floor, Los Angeles, CA 90071
- Mailing Payment Address: P.O. Box indicated on your billing statement (commonly: USCB America, PO Box 74929, Los Angeles, CA 90004-9990)
Operating Hours
- Payment portal: Open 24/7 for secure bill pay, guest pay, and balance review.
- 24/7 pay-by-phone system is available; speak to live support during regular business hours.
- Mailed payments and any correspondence processed on standard business days.
Common Issues with Bill Pay and Troubleshooting
- Trouble finding your Record/Reference ID? Check your statement or call support for assistance.
- Payment delay: Online/phone payments typically post quickly, but mailed payments may take several days.
- Dispute or unfamiliar charge: Request a debt verification letter; USCB America will provide itemized statements upon request.
- Technical problem on the portal? Try a different browser/device, or call for alternative payment instructions.
- New York or New Mexico residents: Billing communications are available in English and Spanish; refer to your state’s consumer protection site for additional language options or disclosures.
Payment Plans, Financial Assistance, or Medical Debt Support
- USCB America offers interest-free payment plans to help resolve larger balances—apply online, by phone, or speak with an agent to set up monthly installments.
- If you’re experiencing financial hardship or medical debt, call for support with hospital assistance applications or charity care referrals.
- Always get written confirmation of payment plan or settlement terms.
- For medical debt, confirm insurance has processed before paying and request itemized bills and documentation as needed.
USCB America’s secure online payment portal, guest bill pay, and caring customer service make managing your account transparent and convenient. Whether resolving your balance online, by phone, or by mail, you can count on privacy, flexibility, and reputable support at every step.