Lincare is a leading provider of respiratory care, home medical equipment, and services for patients with chronic conditions such as COPD, sleep apnea, and other respiratory illnesses. Serving patients nationwide, Lincare offers oxygen therapy, CPAP, inhalation medications, nebulizer equipment, and related supplies. The company is committed to making healthcare more accessible and manageable at home, and provides patients with multiple convenient options for secure bill pay, account management, and support.
https://portal.lincare.com/
https://www.lincare.com/resources/Lincare-Learning-Center/how-to-read-your-bill
Login Process
- Patient Portal: Go to the Lincare Patient Portal and log in with your Lincare username and password.
- Forgot Password: Use the “Forgot Password” link to reset your credentials if needed.
- Not All Patients: Currently, the Patient Portal is available for most Lincare patients, but some subsidiaries such as Preferred Home Care, Optigen, Enteral, ConvaCare, and Med4Home may not be included. If you do not see your service listed, check your enrollment status or contact Lincare for assistance.
- Account Access: Once logged in, you can view current and past statements, make payments, and manage your account securely.
Pay as Guest
- Direct Guest Pay: Lincare does not offer a public “pay as guest” option on their main portal; you must log in to pay your bill.
- Third-Party Services: Third-party bill pay services like doxo allow you to pay Lincare bills as a guest, with options for credit card, debit card, or bank transfer. Note that these services are not officially affiliated with Lincare and may charge additional fees.
- Invoice Payment: If you have a statement in hand, you may be able to call Lincare directly to make a one-time payment without logging in.
How to Pay Online
- Portal Payments: Log in to your Lincare portal to pay by credit card, debit card, or electronic bank transfer.
- Automatic Payments: Set up recurring or automatic payments for convenience and to avoid missed due dates.
- Payment Confirmation: After paying, you’ll receive on-screen confirmation and can view your payment history in the portal.
- HSA/FSA: Lincare accepts payments from Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
Pay by Phone
- Customer Service: Call Lincare’s billing department at 1-800-284-2006 and press 4 for billing inquiries and payments.
- Payment Methods: You can pay over the phone using a credit card, debit card, or possibly by check.
- Billing Questions: Representatives can assist with account questions, explain your bill, and process payments.
Pay by Mail
- Check or Money Order: Mail your payment to the address listed on your statement. Always include your account number.
- Personal Checks: Personal checks and money orders are accepted.
- Processing Time: Allow several business days for mailed payments to be processed and posted to your account.
Pay in Person
- Local Centers: Lincare operates numerous local service centers, but in-person payment options vary by location.
- Contact First: Call your local center or the main service line to confirm if in-person payments are accepted.
Address and Contact Information
- Corporate Headquarters: 19387 US Highway 19 North, Clearwater, FL 33764
- Billing Department: 1-800-284-2006 (press 4 for billing)
- Customer Service: 1-888-239-8105
- Patient Portal: https://portal.lincare.com/
- Local Office: The phone number for your local billing office is listed on your invoice; call for specific account assistance.
Operating Hours
- Customer Service: Typical business hours are Monday through Friday, 8:00 am to 5:00 pm local time.
- Patient Portal: Accessible 24/7 for secure online bill pay and account management.
Common Issues with Bill Pay and Troubleshooting
- Missing Statements: If you do not receive a bill, check your spam/junk folder or contact Lincare to request one.
- Incorrect Charges: Review your itemized bill for accuracy. If you find errors, contact your local billing office or the corporate billing department to dispute charges.
- Payment Processing Delays: Online payments are typically posted immediately, but mailed payments may take several days. Call if your payment is not reflected.
- Portal Access Issues: Reset your password if you’re unable to log in. Contact Lincare if you continue to experience problems.
- Insurance Billing: If you believe your insurance should have covered a charge, contact your insurance company and Lincare’s billing department to resolve the issue.
Payment Plans, Financial Assistance, or Medical Debt Support
- Payment Plans: Lincare may offer payment plans for patients unable to pay their full balance at once. Contact the billing department to discuss options.
- Financial Assistance: Inquire about financial hardship programs or assistance for qualifying patients. Lincare may provide information about available resources.
- Medical Debt Support: If you are struggling with medical debt, communicate with Lincare early to explore solutions and avoid collections.
- HSA/FSA: Use your Health Savings Account or Flexible Spending Account to pay eligible Lincare bills.
- Itemized Bill: Always request and review an itemized bill if you have questions about charges. You have the right to understand what you are paying for.
Lincare strives to make bill pay convenient, secure, and patient-focused. Use the Patient Portal for the fastest and most reliable service, or contact customer support for personalized assistance. Whether you need to pay online, by phone, or by mail, Lincare offers multiple options to fit your needs and help you manage your healthcare expenses effectively.