The Oregon Clinic Patient Portal

The Oregon Clinic Patient Portal is a secure online platform that allows patients to conveniently manage their health information and interact with their healthcare providers. With the portal, you can access your medical records, view upcoming appointments, communicate with your doctor, pay your bills, and more.

How to Sign Up for the Patient Portal

To sign up for the Patient Portal, you can follow these steps:

• If you have scheduled an appointment within the last 2 weeks, you should have received an email with a personal registration link. Click on the link and follow the instructions to create your account.

• If you don’t have a registration link, you can request one by calling the InteliChart Help Desk at 503-935-8444 between Monday-Friday, 7am-4pm. They will text or email you a registration link.

Logging into the Patient Portal

Once you have created your account, you can log in to the Patient Portal by visiting https://www.oregonclinic.com/intelichart-information/ and clicking on the “Log into Intelichart Patient Portal” button.

Benefits of Using the Patient Portal

There are many benefits to using the Patient Portal, including:

• Convenience: You can access your health information and manage your healthcare needs from anywhere with an internet connection.

• Security: Your personal information is protected by industry-leading security measures.

• Time-saving: You can save time by completing forms online, communicating with your doctor through secure messaging, and paying your bills online.

• Improved communication: The Patient Portal provides a secure and convenient way to communicate with your healthcare providers.

Frequently Asked Questions

• Why should I sign up for the Patient Portal?

The Patient Portal provides a convenient and secure way to manage your health information and interact with your healthcare providers.

• My link doesn’t work, or I need technical assistance, what should I do?

Please call 503-935-8444 and IntelliChart Support can help you out. Their hours are Monday-Friday between 7am-4pm.

• What if I already have a MyHealthConnection account?

If you already have a MyHealthConnection account, you will receive an email on May 1. Just click on the link to sign up for our new InteliChart PatientPortal. This link expires after 2 weeks. If your link is expired, call your clinic and let them know you’d like to sign up for our new portal. They will email or text you a new link.

• Is my health information safe?

Yes. Your personal information in the InteliChart portal is secure and private. The system uses security measures and safeguards appropriate for your information.

• Is this the same as Epic MyChart?

InteliChart PatientPortal has many of the same features Epic MyChart but is a different software.

• Can I pay my bill through the Portal?

Yes. Log in to your InteliChart account to view your balance and pay your bill online.

• How do I fill out my paperwork?

If you are registered with InteliChart PatientPortal you will receive a link to your check-in forms by email about 14 days before your visit. You can complete and submit your forms before your appointment via the PatientPortal. If you can’t fill out your forms online before your appointment, please plan to arrive early to complete your forms in the waiting area before your visit.

• How do I email my doctor?

Log in to your account and click “Send a Message.”

• Why aren’t my Imaging results available?

If your imaging was done at The Oregon Clinic Imaging Center, your report is available under the “Documents” tab rather than the Imaging section. If your Imaging was ordered by a provider at The Oregon Clinic but done at another location, you will not see results in the Imaging or Documents tab. Complete results are available from the imaging location where the study was done. Please accept our apologies for this issue, it is caused by limitations in the software.
For images ordered by non-TOC providers and done at other locations, please contact the ordering provider.

• How do I change my email or password?

Log in to your account, then click on ‘My Account’ on the top right of the page. There is a spot to change your email and password.

• What do I do if I need to change my address or demographics?

Call your provider’s office or send a secure message in InteliChart. Let them know what information you would like changed and they will make sure it is listed correctly in your account.

• How can I share my chart with a family member?

Log in to your account, click ‘My Account’ from the top right of the page and follow the prompts to add a Proxy. This person must have a cell phone to receive a text for security purposes and will receive an email granting them access to your information. They must create an account to do so.

• How can I stop sharing?

Log in to your account, click ‘My Account’ from the top right of the page, then scroll to the ‘Associated Accounts’ area and click ‘Remove Association’ for the Proxy you want to remove.

• Why can’t two people share an email address?

Your unique email address and password helps us keep your personal information secure and private. If you would like to share your chart with a caregiver or family member, you can set that up using the “Proxy” area of InteliChart.

• Who can I contact if I have further questions?

Call your practitioner’s office at the number listed here.

• Can I use other apps to connect to my health information?

We support patients having access to their health information. We also support the sharing of health information via applications that use an Application Programming Interface (API), which many mobile device applications use. To connect your health information to a third-party application:

1. Log into patient portal
2. Go to Account Settings
3. Scroll to Third Party App Access
4. Generate Passcode
5. Enter the passcode into the third-party application

• What are the technical requirements for the portal?

For the best experience using the patient portal, please follow these requirements:

• Supported internet browsers are Microsoft Edge, Mozilla Firefox, Google Chrome, and Safari (current version and two prior versions accepted).
• Screen resolution must be 1280×1024 or higher.
• Mobile app requires Android or IOS (current version and two prior versions accepted).