Paragon Revenue Group is a professional receivables management company that specializes in healthcare collections, partnering with hospitals, clinics, and health systems nationwide. Paragon emphasizes compassionate communication, secure bill pay processes, and robust support to help patients resolve outstanding healthcare balances quickly and fairly. With advanced digital solutions and a focus on patient integrity, Paragon makes online payment, guest access, and billing assistance straightforward for all users.
https://www.payprg.com/
https://www.paragonrevenuegroup.com/
Login Process
- Access the official Paragon Revenue Group online payment portal through payprg.com.
- Enter your account number, Paragon reference, or use details from your billing notice to securely look up your account.
- Most payments do not require full registration—one-time login, or guest pay, is supported for immediate action.
- For those needing more detailed account management, follow prompts for account lookup and validation.
Pay as Guest
- The portal allows you to pay as a guest—enter only your account details, last name, and billing zip code to view and pay your bill.
- Pay as guest is ideal for family or caregivers making a payment on your behalf or for quick settlements without creating an online profile.
- You receive instant digital confirmation and a printable receipt after payment.
How to Pay Online
- Make secure payments using major credit cards (Visa, MasterCard, Discover, American Express), debit cards, or electronic bank transfer (ACH).
- Select to pay the full balance or make a partial payment if needed.
- Download your itemized bill, view prior payments, and manage upcoming due dates through the portal.
- The system is available 24/7 with robust encryption and PCI compliance for maximum secure bill pay protection.
Pay by Phone
- To pay by phone, call 800-868-1899 for the Paragon payments and billing support line.
- Provide your account or reference number and payment details when prompted.
- Representatives can set up billing support, discuss payment arrangements, and address any technical questions during standard business hours.
Pay by Mail
- Mail payments (check/money order, never cash) with your account or reference number to: Paragon Revenue Group
PO Box 127
Concord, NC 28026 - Include the payment stub or billing statement for fastest processing.
- Allow several business days for mailing and payment confirmation.
Pay in Person
- Paragon does not operate public walk-in payment centers; all standard payments are made via online, phone, or mail.
- If your hospital or clinic allows in-person payments for Paragon balances, confirm directly and retain a receipt for proof.
Address and Contact Information
- Mailing Address: Paragon Revenue Group, PO Box 127, Concord, NC 28026
- Main Payments/Support Line: 800-868-1899
- Online Payment Portal: https://www.payprg.com/
- Company Website: https://www.paragonrevenuegroup.com/
- Billing and Collection Office: 216 Le Phillip Ct NE, Concord, NC 28025
Operating Hours
- Online payment portal: Available 24/7 for secure bill pay, account lookup, and printing receipts.
- Phone support: Monday–Friday, generally 8:00 am–5:00 pm Eastern Time (confirm on statement).
- Mail: Payments processed on regular business days; expect extra time for holidays.
Common Issues with Bill Pay and Troubleshooting
- Trouble with your reference or account number? Call support for quick lookup or account recovery.
- Disputed debts or mistaken bills: Submit a written dispute and request itemized statements or validation from Paragon.
- Missed or late payments: Log in or call for payment status updates and arrange payment plans if necessary.
- Problems with the payment portal: Try an alternate browser/devices, or switch to phone/mail methods.
- Receipt not received? Download a digital copy immediately after payment or contact customer support.
Payment Plans, Financial Assistance, or Medical Debt Support
- Paragon Revenue Group offers flexible payment plan options for patients unable to settle bills in full—set up over the phone or request online.
- Ask about financial assistance policies for qualifying medical debt or hardship situations; they comply with all ACA and 501(r) obligations for hospital-related bills.
- Settlement offers (for less than full balance) are available in some cases—always confirm and document any arrangement in writing.
- Upon completion of payments, request a written confirmation for your records and follow up with any relevant credit bureaus.
Paragon Revenue Group’s bill pay system offers fast, secure payment, patient-friendly guest access, and comprehensive billing support every step of the way. Whether you prefer to pay online, by phone, or by mail, you can expect reliable service and clear communication from this healthcare collections expert.