GreenSky provides point-of-sale financing (primarily for home improvement and healthcare projects) through participating banks. Borrowers can pay their GreenSky loan online through the official Customer Portal or a dedicated Guest Payment Portal, by phone, or by mail. Online payments are the fastest method and typically process the same day when received by the cutoff time.
For one-time guest payments without creating an account, use the official Guest Payment Portal at https://online.greensky.com/greensky/guest-portal. For full account management, AutoPay, statements, and loan documents, visit the GreenSky Customer Portal at https://online.greensky.com/.
- https://online.greensky.com/greensky/guest-portal — Official guest portal for making a one-time payment using your Application ID or account details without logging in or registering.
- https://online.greensky.com/ — Main Customer Portal for registered users to make payments, enroll in AutoPay, view statements, request payoffs, and manage the account.
One-Time Guest Payment Online
GreenSky offers a Guest Payment Portal that lets you make a single payment without registering or logging into a full account. This is useful for quick payments or when you prefer not to create ongoing access.
To pay as a guest:
- Go to https://online.greensky.com/greensky/guest-portal.
- Enter your Application ID (or the last 8 digits of your account/loan number, depending on the prompt). This number appears on your loan agreement or statement. A “Where do I find this information?” link is usually available.
- Enter the last 4 digits of your Social Security Number for verification.
- Select your payment method (bank account/ACH, debit card, or credit card).
- Enter the payment amount and confirm.
You receive an on-screen confirmation and typically an email receipt. Bank account payments are free. Card payments may involve a processing fee depending on the method and current terms. Guest payments are one-time only; AutoPay and full statement history require a registered account.
Pay Online with a Registered Account
Log in or register at https://online.greensky.com/. Registration requires details from your loan documents. Once logged in you can:
- Make one-time payments.
- Enroll in AutoPay for automatic recurring payments from a linked bank account.
- View billing statements and loan documents.
- Request a payoff amount.
- Go paperless and set preferences.
- Use live chat during supported hours (typically Monday–Friday).
AutoPay authorizes recurring ACH debits on the scheduled date (or the next business day if the due date falls on a weekend or holiday). Ensure sufficient funds to avoid returned-payment fees.
Pay by Phone
Call the number that matches your program:
- Home Improvement loans: 866-936-0602
Hours: Monday–Friday 8:00 a.m.–10:00 p.m. EST; Saturday 8:00 a.m.–8:00 p.m. EST; Sunday 10:00 a.m.–8:00 p.m. EST.
Email: [email protected] - Patient Solutions (healthcare) loans: 844-810-7713
Similar hours. Email: [email protected]
Have your Application ID or account number ready. Phone payments by check/ACH are accepted. A representative can also provide the current mailing address or assist with account questions. Live chat is available after signing in to the portal (typically Monday–Friday 8:00 a.m.–6:00 p.m. ET).
Pay by Mail
Mail a check or money order (do not send cash) payable to the appropriate GreenSky program. Write your full 16-digit account number on the check. Include the payment stub if available.
Standard U.S. Mail address (GreenSky Program Loans):
GreenSky
PO Box 70877
Charlotte, NC 28272-0877
Overnight / courier address:
Deluxe
Attn: GreenSky #3877
6125 Lakeview Rd, Suite 800
Charlotte, NC 28269
Mail 7–10 business days before the due date. Payments received on or before 6:00 p.m. EST are generally processed the same day. Note that USPS Priority Mail does not always go directly to the processing center; use a true overnight courier (FedEx, UPS, etc.) for fastest handling. Always confirm the address on your current statement, as it can vary slightly by program.
Account Management and Assistance
Registered users can manage everything through the portal. For hardship, payment arrangements, or account questions, contact customer service at the numbers above during published hours. GreenSky Servicing, LLC services the loans on behalf of the participating bank lenders. Always use official domains (online.greensky.com or greensky.com) and avoid third-party payment sites that may delay posting or charge extra fees.
Frequently Asked Questions
How do I make a one-time GreenSky payment without creating an account?
Visit the Guest Payment Portal at https://online.greensky.com/greensky/guest-portal. Enter your Application ID (or last 8 digits of the account number) and the last 4 digits of your SSN, then complete the payment with a bank account or card.
What phone number do I call to pay my GreenSky bill?
For home improvement loans call 866-936-0602. For Patient Solutions loans call 844-810-7713. Have your Application ID ready.
Where do I mail my GreenSky payment?
Mail to GreenSky, PO Box 70877, Charlotte, NC 28272-0877 (write your 16-digit account number on the check). For overnight delivery use Deluxe, Attn: GreenSky #3877, 6125 Lakeview Rd, Suite 800, Charlotte, NC 28269. Confirm the address on your statement.
Can I set up AutoPay for GreenSky?
Yes. Register or log in at https://online.greensky.com/ and enroll in AutoPay. Payments are automatically drafted from a linked bank account on the due date.
How quickly do GreenSky online payments post?
Online and phone payments received by the daily cutoff (typically 6:00 p.m. EST) are usually processed the same day. Mail payments take longer and should be sent 7–10 business days early.
Is there a fee to pay GreenSky online?
Bank account (ACH) payments are free. Credit or debit card payments may incur a processing fee depending on current terms. Check the portal for the exact amount before confirming.
