You can pay AdaptHealth / Royal Home bills online through MyApp Pay or the HME Bill Pay portal using a credit card or checking account, with payments usually posting in 1–2 business days.
Online Bill Pay Portals
1. MyApp Pay Portal (Primary)
- Go to **https://myapp-pay.adapthealth.com**.
- https://adapthealthroyal.hmebillpay.com/
- Log in (or create an account) to:
- Online payments typically apply within 24–48 hours.
2. HME Bill Pay Portal
Some Royal Home / DME (durable medical equipment) invoices direct you to an HME bill pay link.
- Use the link on your paper statement or from the AdaptHealth billing page to access the HME portal.
- Enter your account number and other requested info from the bill, then pay by card or ACH.
Accepted Payment Methods and Posting Time
AdaptHealth generally accepts:
- Credit/debit cards: Visa, Mastercard, etc.
- Checking account info: For one‑time or automatic payments.
- Payments made online post in 1–2 days.
- Mailed checks can take 2–3 weeks to show on your account.
AdaptHealth may keep a card or bank account on file to cover patient responsibility (co‑pays, deductibles, or future monthly rentals) once insurance has paid its portion.
Insurance, EOBs, and Balances
- AdaptHealth bills your insurance first if they have your information; your bill reflects remaining patient responsibility after deductibles and coinsurance.
- Your insurer sends an Explanation of Benefits (EOB) showing what it paid vs. what you owe; your AdaptHealth invoice should match that patient portion.
If your bill doesn’t match your EOB, contact both AdaptHealth billing and your insurer to resolve discrepancies.
Support and Contact Numbers
If you have trouble with payment or questions about your bill:
- AdaptHealth / Royal Home billing: 855‑389‑4043
- Medicare questions: 1‑800‑MEDICARE (1‑800‑633‑4227) for coverage/EOB issues related to Medicare claims.
- You can also update insurance or submit questions using the “Contact Us” form on AdaptHealth’s billing/FAQ page.
FAQs About AdaptHealth Royal Home Bill Pay
1. What’s the fastest way to pay?
Use MyApp Pay at https://myapp-pay.adapthealth.com to pay by card or bank; payments usually post within 24–48 hours.
2. How do I know whether to use MyApp or HME Bill Pay?
Check your paper or emailed invoice; it will show either a MyApp Pay URL or an HME bill pay link and account number.
3. Can I set up automatic payments?
Yes. Within the MyApp portal or HME bill pay page, you can save a card or bank account and enroll in automatic drafts for recurring rentals or balances.
4. Why is my bill higher than expected?
Your patient responsibility can change after your insurer applies deductibles, copays, and coinsurance; always compare your bill with your EOB from insurance.
5. How long do mailed payments take?
Mailed checks or money orders may take 2–3 weeks to process and post to your AdaptHealth account, so use online payment if your bill is close to due.
6. What if I think I was billed incorrectly?
First compare the charge to your EOB; if it still looks wrong, call 855‑389‑4043 and, if necessary, your insurer (or Medicare at 1‑800‑MEDICARE) to review the claim.