You can pay your CarePayment account online, in the mobile app, by phone, by mail, or with text‑to‑pay, and you can also set up 0.00% APR automatic payments from a bank account or card.
Online and Mobile Payments
- Member Portal (web):
- Go to https://member.carepayment.com/ and either log in or use QuickPay with your CarePayment account number and ZIP code from your statement.
- In the portal you can:
- Make one‑time payments
- Set up or change AutoPay
- View balances, due dates, and statements
- Mobile app (iOS & Android):
- Download the CarePayment app from the Apple App Store or Google Play.
- Log in with your portal credentials to:
- See your account in real time
- Make payments
- Turn recurring payments on or off
Phone, Mail, and Text‑to‑Pay
- By phone:
- Call 866‑625‑8532.
- Live agents: Monday–Friday, 7 a.m.–7 p.m. CT.
- Automated system (IVR): 24/7 in English and Spanish for card or bank payments.
- By mail:
- Send a check or money order (no cash) with your payment stub to:CarePayment
PO Box 2398
Omaha, NE 68103 - Write your CarePayment account number on the check.
- Send a check or money order (no cash) with your payment stub to:CarePayment
- Text‑to‑Pay:
- If your provider or CarePayment has enabled it, you can receive text reminders with a secure link and pay directly from your phone’s browser.
Automatic Payments (AutoPay)
- Set up recurring payments in the Member Portal or mobile app using:
- Checking or savings account (ACH)
- Credit or debit card
- Alternatively, you can mail a completed authorization form and voided check to the Omaha PO Box to enroll in automatic bank drafts.
You can adjust the payment amount and draft date (within program rules) so your monthly installment fits your budget while keeping the account in good standing.
Key Program Features
- 0.00% APR:
- CarePayment plans remain at 0.00% APR for the life of the agreement as long as you make your required payments on time.
- No credit check:
- Enrollment does not require a credit check and typically does not affect your credit score, making it useful for patients with thin or challenged credit files.
- Consolidated billing:
- Many providers let you add future medical charges from the same health system to your existing CarePayment account so you can maintain one combined monthly payment instead of managing multiple bills.
- Provider partnership:
- CarePayment is a financing partner, not your medical provider; questions about what was billed should go to your provider’s billing office, while payment plan and portal questions go to CarePayment.
FAQs
1. Where do I go to pay my CarePayment bill online?
Use the Member Portal at https://member.carepayment.com/ to log in or use QuickPay with your CarePayment account number and ZIP code from your statement.
2. Do I need an account to make a payment?
No. With QuickPay you can make a one‑time payment using just your CarePayment account number and billing ZIP code; creating a login lets you track balances and set up AutoPay.
3. What payment methods does CarePayment accept?
You can pay with a checking or savings account (ACH) or a credit/debit card (such as Visa or Mastercard) through the portal, app, or phone system.
4. How do I set up automatic monthly payments?
Log in to the Member Portal or app, go to the AutoPay/recurring payments section, choose your bank account or card, and select your monthly draft date and amount; you can also mail an authorization form with a voided check to enroll in bank drafts.
5. Is there interest or a credit check for CarePayment plans?
CarePayment plans are 0.00% APR for the full term as long as you make required payments on time, and enrollment does not require a credit check or impact your credit score.
6. Can I add new medical bills to my existing CarePayment account?
Often yes. Many partnered providers allow new eligible charges from the same health system to be added to your existing CarePayment account so you keep a single monthly payment.
7. How can I pay by phone or mail instead of online?
Call 866‑625‑8532 (live agents Mon–Fri 7 a.m.–7 p.m. CT, automated system 24/7) or mail a check/money order with your payment stub to CarePayment, PO Box 2398, Omaha, NE 68103, with your account number on the check.